Terms of Service

Last updated: February 02, 2026

Welcome to Laravel. By accessing or using our mobile recharge and digital services platform, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

Acceptance of Terms

By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

Account Registration

To use our services, you must:

  • Be at least 18 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

You may not create multiple accounts or share your account with others. We reserve the right to suspend or terminate accounts that violate these terms.

Services Provided

Laravel offers the following services:

  • Mobile Recharge: Instant top-up for all major mobile operators in Bangladesh
  • Mobile Banking: Transactions through bKash, Nagad, Rocket, and other services
  • Bill Payments: Utility bills, internet bills, and other payments
  • Digital Services: Various online payment and transaction services

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

Payment and Transactions

  • All transactions must be made using valid payment methods
  • You are responsible for ensuring sufficient funds/balance
  • Transaction fees and charges will be clearly displayed before confirmation
  • Once confirmed, transactions cannot be cancelled or reversed except as per our refund policy
  • Failed transactions will be refunded within 3-7 business days
  • We are not responsible for errors caused by incorrect recipient information

Prohibited Activities

You agree not to:

  • Use the service for any illegal or unauthorized purpose
  • Engage in fraudulent transactions or money laundering
  • Attempt to gain unauthorized access to our systems
  • Use automated tools or bots without permission
  • Reverse engineer or decompile our platform
  • Transmit viruses, malware, or harmful code
  • Violate any applicable laws or regulations
  • Impersonate any person or entity
  • Harass or abuse our customer support staff

Intellectual Property

All content, trademarks, logos, and intellectual property on this platform are owned by Laravel or our licensors. You may not use, copy, reproduce, or distribute any content without our explicit written permission.

Limitation of Liability

To the maximum extent permitted by law, Laravel shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Service interruptions or technical failures
  • Loss of data or unauthorized access to your account
  • Delays or failures caused by third-party service providers
  • Mobile operator or banking service unavailability

Our total liability shall not exceed the amount of the transaction in question.

Indemnification

You agree to indemnify and hold harmless Laravel, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these terms or misuse of our services.

Account Termination

We reserve the right to suspend or terminate your account at any time for:

  • Violation of these Terms of Service
  • Fraudulent or suspicious activities
  • Non-payment or chargebacks
  • Violation of applicable laws
  • Request from law enforcement or regulatory authorities

Upon termination, your access to services will cease immediately. Outstanding balances may be forfeited.

Customer Support

We provide customer support via email, phone, and live chat. Response times may vary depending on query complexity. Support is available 24/7 for urgent transaction issues. Non-urgent matters will be addressed during business hours.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our platform. Your continued use of our services after changes constitutes acceptance of the modified terms. We will notify you of significant changes via email or platform notifications.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Us

If you have questions about these Terms of Service, please contact us:

Email: contact@pitor.net

Phone: 01818898189

Address: Bangladesh Office House No: 12, Road No: 13 Nikunja-2, Khilkhet Dhaka-1229, Bangladesh

Business Hours: 24/7 Support Available