Privacy Policy

Last updated: February 02, 2026

At Laravel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile recharge and digital services platform.

Information We Collect

Personal Information

  • Name, email address, and phone number
  • Account credentials and authentication information
  • Payment information and transaction history
  • Mobile operator and recharge preferences

Automatically Collected Information

  • IP address and device information
  • Browser type and operating system
  • Usage data and activity logs
  • Location data (with your consent)

How We Use Your Information

  • Process mobile recharge and banking transactions
  • Manage your account and provide customer support
  • Send transaction confirmations and account notifications
  • Detect and prevent fraudulent activities
  • Improve our services and user experience
  • Comply with legal and regulatory requirements
  • Send promotional offers (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Mobile operators, payment processors, and banking partners to complete transactions
  • Legal Authorities: When required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize information sharing

Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL/TLS encryption for data transmission
  • Secure payment gateways for financial transactions
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Data backup and disaster recovery procedures

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Our cookies are used for:

  • Session management and authentication
  • Remembering your preferences
  • Analytics and performance monitoring
  • Security and fraud prevention

Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Export your transaction history
  • Withdraw consent for data processing

Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Transaction records are maintained for a minimum of 5 years as required by financial regulations. You may request deletion of your account, subject to our legal and regulatory requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: contact@pitor.net

Phone: 01818898189

Address: Bangladesh Office House No: 12, Road No: 13 Nikunja-2, Khilkhet Dhaka-1229, Bangladesh